To be the courier of choice to clients who require attention to detail, direct interactive service, doing what is promised with flexibility in our service offering but remaining focused on our core business. Remain owner run, with remarkable and passionate staff that is committed to serving our clients, understanding our limitations, work around them and adapt and modify the way we work to ensure our client’s satisfaction.
CORE FOCUS & DIFFERENTIATORS
Domestic and International Express Courier, owner run and managed on a day to day basis ensures a smart, clean and simple operation with fundamental principals and values in;
· Shipments move within a “Chain of Custody” and a insync operation
· Direct Interaction with Customers
· Information technology, POD’ available within 48 hours.
· Billing Integrity with rewarded payment terms on a 55 DAY Account.
OFFICES & NETWORK
Domestically offices are situated in Johannesburg, Durban and Cape Town with representation in all other major centres and regional towns, NightwinG offer a domestic network to any town or village within the borders of South Africa as and when required by the customer.
Internationally NightwinG are represented in all continents and countries with a global courier footprint
TECHNOLOGY
NightwinG make use of an in-house courier programme which has been developed for the courier industry specifically which allows us to track a shipment from time of collection right up until the customer has paid us for the service thereof.
Shipments are all bar-coded and scanned.
BBBEE
NightwinG are proud to announce that we have achieved a Level 1 BBBEE rating which entitles you our customer to claim 135% of your total courier procurement spend by using NightwinG ultimately turning R1 into R1.35 because you use NightwinG.
THE TEAM
Our staff are passionate and service driven. The business is owner run and managed, which enables us to provide a more direct level of service which intimately leads to our customer’s approval.
Directors -:
Mark Wyllie and Ian Colyn, combined, offering 33 years of industry knowledge and experience.
Accounts and Finance -:
Headed up by Rita Pereira (Finance and Accounts Manager) and supported by her accounting team.
Operations -:
Headed up by Gerhard Spalding (National Operations Manager) and ably assisted by his managers and supervisors around the country and the drivers in the field
Customer Services -:
Headed up by Lorraine Mokoka (Customer Services Supervisor) on a national basis with her team around the country.
Sales -:
Only the best in the industry are appointed to ensure long term relationships are established with our customers and more importantly, customers are dealing with experts.
Administration -:
Human Resources, IT, Marketing and Admin departments are coordinated by Mark and Ian to ensure synchronisation.
SERVICES
Domestic -:
· Overnight Express : by 10H30 the next working day main centres
· Overnight 2 Courier : by 17H00 (close of business) the next day
· Economy / DAF : 2 day service
· Domestic Road Freight : for the heavier loads 3 – 5 days
· RocketmaN : Delivery within 90 mins from Collection time
International -:
· Document and Parcel Express
· Air Freight
· Imports & Exports
· International NightmaiL also know as International Re-mail
Contract Logistics -:
· Dedicated staff and vehicles on-site at customer premises
